FAQs

Welcome to our FAQ page, where we aim to address common queries that our valued customers may have before making a purchase. We trust that these FAQs have already provided insights into many of your questions. However, if you require further clarification or personalized assistance, please feel free to reach out to us

We offer a wide variety of human hair wigs, including full lace wigs, lace front wigs, and custom wigs. Our wigs are made with high-quality human hair, ensuring a natural look and feel. Whether you prefer straight, curly, wavy, or textured hair, we have something to suit your style.

Choosing the right wig depends on your personal style, face shape, and lifestyle. Consider the length, texture, and color that best complement your natural look. If you're unsure, our expert team is here to help you find the perfect wig that meets your needs and preferences.

To determine your perfect wig size, accurately measure your head using a flexible tape measure. Follow these steps:

  1. Circumference: Wrap the tape measure around your head, starting at the hairline, passing over the ears, and returning to the starting point.
  2. Front to Nape: Measure from the hairline at the front of your head to the nape of your neck.
  3. Ear to Ear: Measure across the widest part of your head, from ear to ear.

For precise sizing, refer to our detailed size chart.

To care for your wig, wash it regularly with a sulfate-free shampoo and conditioner. Use a wide-tooth comb to detangle the hair, and let it air dry on a wig stand. Avoid using excessive heat, and store your wig in a cool, dry place when not in use. Proper care will help maintain the longevity and quality of your wig.

Yes, our human hair wigs can be styled with heat tools such as flat irons, curling irons, and hot combs. However, we recommend using a heat protectant spray and setting your tools to a low or medium temperature to prevent damage.

Before rocking your stunning new hair, we recommend giving it a quick inspection. We take immense pride in our strict quality control measures, ensuring you receive the best virgin hair possible. Remember, all our products are custom-made to your preferences!

However, if something's not quite right, don't worry! We offer a hassle-free exchange policy on all unworn and unaltered items within 14 business days of receiving your order. Detailed instructions for exchange will be included in your shipping confirmation email.

For any questions about your order, feel free to reach out to our friendly team at support@sabellehair.com

Exchange Policy Highlights:

Items must be unworn and unaltered.

Exchanges must be initiated within 14 business days.

Exchanges can be made for items of equal or lesser value.

We offer fast shipping on all orders, with delivery times typically within 14 business days. If you need your wig sooner, we also offer expedited shipping options at checkout. Shipping times may vary depending on your location.

Yes, we offer customization services to help you achieve the perfect look. Whether you need a custom color, cut, or specific cap construction, our team can tailor your wig to meet your specific needs. Contact us for more details on how we can customize your wig.

To secure your wig, you can use adjustable straps, wig clips, or a wig grip band for added stability. For a more secure fit, you can also use wig adhesive or tape around the hairline. Our wigs are designed to stay in place, so you can confidently go about your day without worry.

While you can sleep or swim in your wig, we recommend removing it beforehand to prolong its lifespan. Sleeping in a wig can cause tangling, and exposure to chlorine or saltwater can damage the hair. If you choose to swim with your wig, be sure to rinse it thoroughly with fresh water and condition it afterward.

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